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Your Privacy Matters

Privacy Policy

Last updated: September 19, 2026

This Privacy Policy explains how RA STORE ("we", "us", "our") collects, uses, and protects your personal information when you use our website and place orders with us.

Information We Collect

We collect the personal information you provide when you place an order, subscribe to our newsletter, or contact us. This includes your name, phone number, email address, delivery address, and city.

We also collect limited technical data automatically — such as your browser type, device, and general location — to keep the site secure and improve its performance.

How We Use Your Information

Your information is used to process and deliver your orders, confirm order status, send you important updates about your purchase, and respond to your enquiries.

If you subscribe, we may send marketing emails about new arrivals and offers. You can unsubscribe at any time using the link in any email.

Cookies

We use small text files called cookies to remember your cart, preferences, and theme choice so your shopping experience stays smooth across visits.

You can disable cookies in your browser settings, though some parts of the site — like your shopping bag — may stop working properly.

Sharing Your Information

We never sell your personal information. We only share what is required with the partners needed to run the store: delivery/courier services to ship your order, payment and analytics providers, and image hosting services used to display our products.

Where we share data with a partner, they are allowed to use it only to perform their service and nothing else.

Data Retention & Security

We keep order records only as long as needed to fulfil your order, provide support, and meet accounting requirements. After that, they are deleted or anonymised.

Your data is stored securely and access is limited to staff who genuinely need it. While no system is completely immune, we take reasonable measures to protect your information.

Your Rights

You can ask us what information we hold about you, request a correction, or ask us to delete your data at any time. Just contact us and we will act within a reasonable time.

Order tracking on this site requires only your unique order number — the same one shown in your confirmation email.

Questions about your privacy?

Contact us anytime and we will be happy to help.

rastoresupport@gmail.com